Forum Discussion

Anonymous

8 years ago

SolvedApproved

Star wars battlefront 2 xbox gold problem

I bought xbox gold to play online but the game cant find it it keeps telling me to buy gold

EA_Darko
8 years ago
@895867597 I checked your account and can see that according to the Xbox Gamertag site you Xbox Membership is Silver.

In order to play online you will need to have Xbox Live.

EA_Darko

Community Manager

8 years ago

@tommypatty764 I can see from your account that one of our advisers was able to help you get this sorted. If you have any other issues please let us know.

Anonymous
8 years ago
Approved
Hi the same is happening with my account as well.
Could someone please help.
- EA_Darko
  Community Manager
  8 years ago
  @895867597 I checked your account and can see that according to the Xbox Gamertag site you Xbox Membership is Silver.
  
  In order to play online you will need to have Xbox Live.
  - Anonymous
    8 years ago
    Approved
    Hi
    I don't know what silver is. I have paid for gold and this is from my Microsoft subscriptions:
SquarerPlate288
8 years ago
I can't connect either. It keeps taking me to the gold subscription.
I have paid up gold until next year.
I have checked privacy settings.
Checked Ea settings also.
Please help.
Anonymous
8 years ago
Approved
@EA_Darko. I trying to locate the details to contact Microsoft, since I’m also having the same issue with the memebership advert popping up even though I have paid it. Any info, greatly appreciated.
Anonymous
8 years ago
Approved
I am having this issue aswell, can you please help me?
Anonymous
8 years ago
Approved
I have the same problem happening. I bought a 12 month gold subscription for Xbox Live in January, and everything has worked perfect for about a month. Now when I try playing online on Battlefront 2 a pop up comes up saying I need to buy gold?! All my other services that come with a gold membership work, except for being able to play online for this game?! What do I do?!
- EA_Darko
  Community Manager
  8 years ago
  @BOWENN7 Please try these troubleshooting steps: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
  
  If the issue is still there after then you will need to speak with MS who will be able to take a look at your account and advice you further.
Anonymous
7 years ago
Approved
I bought xbox live gold, but the game keeps saying that I have to buy Xbox live gold in order to play.