Forum Discussion
@895867597 I checked your account and can see that according to the Xbox Gamertag site you Xbox Membership is Silver.
In order to play online you will need to have Xbox Live.
Hi
I don't know what silver is. I have paid for gold and this is from my Microsoft subscriptions:
- EA_Darko8 years ago
Community Manager
@895867597 I would recommend contacting Microsoft to check that everything is ok with your account.
- ApprovedAnonymous8 years ago
Nice palm off.
So now I have to go through Microsoft. Even though on my Xbox it shows I have gold Live? My account shows it is Gold?
- EA_Darko8 years ago
Community Manager
@895867597 Not trying to palm you off, just offering you the best way to get to the bottom of this. The error asking you to get gold pops up now and again for some Xbox users and the quickest and easiest way to get it sorted is to contact Microsoft. They can look into your Xbox account and see if there are any issues.
- ApprovedAnonymous8 years agoI never had gold and was able to play online and was up to oval 31. I do have an ea account and it is now telling me that I must have xbox live
- EA_Darko8 years ago
Community Manager
@underhanddaman If you do not have Xbox Live then you will need to get it in order to play online.