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- Have you checked if there are any Windows updates (+ Additional Windows updates) available? If so, please install those, reboot the PC & check if you can launch the game.
- Please also check if there are any new GPU & CPU drivers available for your system.
- If all the drivers are up to date, please perform a clean boot of your PC & check if you're still experiencing the same issue: https://help.ea.com/help/faq/how-to-clean-boot-your-pc/.
- If you're using a 3rd party Antivirus or Firewall, please make sure to make an exclusion for the game & install location of the game & the save location of the settings in the My Documents folder.
Please let me know if you're still experiencing the issue after you've performed these steps.
ok. So just to say - when I tried Titanfall 2 singleplayer, ok
when I tried multiplayer.. I clicked on multiplayer, which gets me to multiplayer menu
and after a few seconds it falls down to EA app
1. windows updates are installed
2. i tried stop firewall of windows defender which I use and it didnt change anything.
3. reinstalling the app didnt help
4. reinstalling the games didnt help
5. using my integrated Radeon Vega 8 makes the same (https://www.amd.com/en/products/apu/amd-ryzen-3-3200g)
6. using my 3050 GTX makes the same
7. for both I have new drivers, the 3050 GTX i added a week ago.. for CPU there is no new update, what I have checked..
- EA_Leeuw4 years ago
Community Manager
- 4 years ago
hello.
well as I wrote..
The Star Wars Battlefront 2 or Battlefront 1 even dont launch.
Thats why I installed Titanfall 2 (just some different product, then Star Wars), try to launch - and that works - singleplayer. But when I clicked on multiplayer, I get to Multiplayer screen and then it falls on desktop..
so I just say that.
- EA_Leeuw4 years ago
Community Manager
@TheWeetek, gotcha. Is it possible that you have overclocked your GPU and/or CPU or memory by any chance?
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