@tigerstyle2k2Hi, the matchmaking issue is present since ever, if I'm not mistaken there was a thread about it from @FearfulWarpII .
We currently also have a lot of new players as well as veterans who got extra copies from epic games store and are kinda smurfing right now, so basing matchmaking on player level wouldn't make much sense right now anyways.
What mode are you playing? Either way, most multiplayer modes in this game aren't very beginner friendly, which doesn't help to unlock stuff as well.
As you seem to be completely new, I recommend you to play the Co-op mode first.
You play with 3 other players against a bot team and all battlepoints and bot kills you make for each class are counting for your progress.
Means you can level up etc. just the same way as if you play a mode against human opponents only.
This way you can get familiar with all the classes, starcards and weapon unlocks.