Forum Discussion

8 years ago

Solved

Unable to go online - 721 error code

Since the last 3 days I'm unable to go online with Battlefront 2. I'm getting all kind of error codes, but the one that turns up the most is the 721 error code. Weird enough, I'm able to go online w...

georgef91
8 years ago
Hey @EA_Ataashi,
After days of troubleshooting I found the solution, it's caused by a bug in my save game.
Full story in this thread I posted today: https://answers.ea.com/t5/Technical-Issues/Save-Data-Bug-PS4-Unable-to-connect/m-p/6744852#M15377
Problem is now, that all of my progress is stuck in a bugged save game file.
Best,
George

EA_Ataashi

EA Staff (Retired)

8 years ago

Hey @georgef91

I'm sorry to hear about your issue ☹️

Have you tried to perform any troubleshooting steps like restarting your router or checking your IPv? You will find some useful steps in this article.

Let me know if anything helped!

/Ataashi

georgef91

8 years ago

Hey @EA_Ataashi,

After days of troubleshooting I found the solution, it's caused by a bug in my save game.

Full story in this thread I posted today: https://answers.ea.com/t5/Technical-Issues/Save-Data-Bug-PS4-Unable-to-connect/m-p/6744852#M15377

Problem is now, that all of my progress is stuck in a bugged save game file.

Best,

George