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UKflipside's avatar
UKflipside
8 years ago
Solved

Unable to login - we cannot complete this action at this time

  HI all Platform - Xbox ONE This issue is bugging me as online play works for me , the primary ID on the xbox, but neither of my kids can login to their EA accounts. Other EA games work just ...
  • UKflipside's avatar
    UKflipside
    8 years ago
    Brilliant, thank you.

    Yes your summing up of my rant is spot on and Ive PM'd you the details

    Look forward to hearing from you

    Matt
EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hey @UKflipside

So just to sum up your issue ... You and your kids are playing on Xbox One. You can access multiplayer on your main account, but your kids are unable to log in with their accounts and they have this problem only in SWB2, is that correct?

Also, could you send me your case number from EA Help? I'd like to take a look at the screenshots, which you've attached.

Thank you!

/Ataashi

UKflipside's avatar
UKflipside
8 years ago
Brilliant, thank you.

Yes your summing up of my rant is spot on and Ive PM'd you the details

Look forward to hearing from you

Matt

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