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EA_Darko
Community Manager
6 years agoHey @Boinjamoin_ on what platform are you seeing this issue?
Do you see an error of any kind when it occurs?
Darko
6 years ago
@EA_Darko And the game is on pc
- EA_Darko6 years ago
Community Manager
Hey @Boinjamoin_ let's start by trying to repair it, open your My Game Library and then find the game tile and right-click on it. From here select repair and Origin will check your installed files for any issues and should it find any fix them.
Darko
- 6 years ago@EA_Darko I allready tried that, so I'm trying to reinstall the game.
- EA_Darko6 years ago
Community Manager
If that does not help @Boinjamoin_ then grab me a DxDiag and I'll take a look at your system: https://help.ea.com/help/pc/how-to-gather-dxdiag-information/
Darko
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