Base Command and Battlefront won't link!?!

@MCIsaacks

If you notice in your first screenshot, your active account is set to PC.  This is your Origin Account and since your second screenshot shows you are on Xbone, this is why it is not showing any progress.  Have you linked your Xbox Gamertag with your Origin Account?  If not, then the game has already created an alternate account and linked the Gamertag to it.  To find out what account it is linked to, you will have to contact an EA Game Adviser @ http://help.ea.com

If you have linked them yourself, then you just need to switch your "Active" character to your Xbox character, and all your progress will be there.

I created my ea user when I was prompted to link the gamer tag when I first signed in on the console, during the beta.

I think, it was so long ago.

@MCIsaacks

Alright, if you already linked it, then try this:

1.  Log into your profile @ http://starwars.ea.com/starwars/battlefront

2.  Click your name at the top-right of the web page

3.  Click "Profile Settings" in the menu that pops up

4.  Click "Change Profile"

5.  You should see your PC and Xbox Profile there.  Click your Xbox Profile and then it will re-load and should say "Active" under it in yellow

No, still having trouble. The issue is I gave linked my accounts (back during the beta) and since the game launched, I am not unlocking items in base command.

I was prompted ti create an ea account "to save game data and stats" the first time I tried to play battlefront and I used the same outlook email address to create the account that I used for my Xbox account.

Pretty frustrated the game link isn't working.

I have already searched the ea help forums and I haven't gotten a solution yet.

@MCIsaacks

Using the same e-mail does not link them.  The steps to properly link the accounts I will post below.

Here are the steps needed to link your Xbox Live Gamertag (Or PSN ID) to your Origin Account:

1. Open the Origin Client and click the "Friends" button in the top right corner (If you do not have the Origin Client downloaded, you can do so here)
2. Click "Add a Friend"
3. Inside this menu, you will see the option to connect to your Xbox Live Gamer Tag (Or PSN ID)

I followed these steps to link the account bad in October. I think the issue is happening because I linked my accounts so early...

I wish ea offered customer service support over the phone. Oh well. Guess I don't get access to all of the features despite paying full price for everything before release.

Lesson learned - do not buy ea games or subscriptions!

I tried fixing the issue by following all of the steps lited here in November https://forums.battlefront.starwars.ea.com/discussion/8978/account-sync-linking-issues-please-read-this

At that time they suggested i wait for the next update. I have now Waite several updates but the issue continues.

@MCIsaacks

Well then your only option left is to get in contact with an EA Game Adviser @ http://help.ea.com  and have them sort it out for you.  They may be able to find what account it is linked to.