Forum Discussion
18 Replies
- Anonymous9 years agoI'm having the same problem on my sony xperia x and it's asked me to download crosswork services to get it working but its tell to update it, but theres no update to click on. Can anyone suggest anything as I've un-installed the app and re-installed it
Remove the Companion app and then reinstall it. This solved my problem.
- EA_Archi9 years ago
EA Staff (Retired)
Hello @supremegrandjedi
I am really sorry for those issues with the companion app on your device. I`ve noticed you`ve already tried to reinstall the app, but have you done it after Power Cycling your device? You will need to turn it off and turn it on again before new install attempt. Keep us posted.
Cheers,
Archi
- Anonymous9 years agoCheers archi i will try it again
- Anonymous9 years agoHi archi, just knocked it off and back on and im back up and running. Many thanks for your help it was much appreciated
- Anonymous9 years ago
Hi Archi,
I have same problems with my companion app on sony xperia z5. It was working fine until i put my phone back to factory settings for speeding it up and making the battery life longer. After that i tried to reinstall the app. I get the message: "there were too many redirects". I've removed it once more, turned off and on my phone, reinstalled it, but again same message. Please help!
- Fix, worked on the LG G5 as well clear cache and app data.
- Anonymous9 years agoI jus upgraded to motoz 2 force...won't let me open app at all...keep getting to many redirects on log or creat new account...don't know what to do