Battlefront randomly crashes in game every 20 mins or so

Just crashed again with:

Fault bucket 120365981911, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: starwarsbattlefront.exe
P2: 1.0.4.24147
P3: 564dcc69
P4: starwarsbattlefront.exe
P5: 1.0.4.24147
P6: 564dcc69
P7: c0000005
P8: 0000000003f67b40
P9: 
P10: 

Attached files:
C:\Users\AutoLiMax\AppData\Local\Temp\WERB23B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_starwarsbattlefr_ce4a5277a6c4f5a34bef4a8e759b3c544123f31_2b272c15_1cd6bc0e

Analysis symbol: 
Rechecking for solution: 0
Report Id: a6ab4dc8-447e-44f9-8293-b6f1f90f122b
Report Status: 1
Hashed bucket: 18454b752835bf3bef3f76ec4a4d5790

This time starwarsbattlefront.exe is the cause. So the event viewer says. And this is the case for the past 3 crashes.

I haven't received the nvidia NVWGF2UMX.dll crash today. Which maybe due to under clocking my gpu, Though I haven't tested extensively so I do not know for sure.

I am not shure, but MSVCR120.dll belongs to VCREDIST (Microsoft Visual C++). There is a subdirectory with those libraries inside Star Wars Battlefront. Install them again.

ok, I've unistalled the reinstalled VCREDIST in the bf redist folder. I'm going to try again play again after work. See what goes down.

Thanks

Just seen this;

https://forums.geforce.com/default/topic/900924/geforce-drivers/geforce-hotfix-driver-359-12-for-geforce-860m-notebook-gpus-released-12-2-15-/1/

Nvidia published a fix to our problem but not for my card or yours but at least they are aware and we can probably say that the driver is definitely to blame!!

So turns out the driver supports all notebook cards;

I installed using DDU in Safemode to remove then install excluding the 3D Vision driver as so many recommended.

http://nvidia.custhelp.com/app/answers/detail/a_id/3812

Ran SW: Battlefront and got 2 crashes in first 20 mins of play, no blue screen though which is slight progress.

Ok, So I've made a post on the Nvidia forums linking to these forums. Hopefully something will come of this.

https://forums.geforce.com/default/topic/902335/geforce-drivers/gtx-950-crashing-on-battlefront-every-20-mins/

Also going to mention that I've been in contact with EA who have pretty much said I've tried everything that they would have already suggested so go and talk to Nvidia about the issue.

As well as the above post I'm going to go in live chat to see what they say. Will post the outcome.

Hey buddy, I feel for ya. This is very frustrating, so I haven't read all the posts, but from those I read I didn't see anyone post this. Sorry if this is a repeated step, just trying to help you too.

Start up command promt with admin privileges and write the following.

sfc /scannow (this might take a while, but let it go through, usually takes 30 or so minutes)

DISM.exe /Online /Cleanup-image /Scanhealth (after the scan hit this in, note the spaces, let it finish)

DISM.exe /Online /Cleanup-image /Restorehealth (once the previous command has finished, type this afterwards)

Then I would suggest you restart your computer and hope for the best.

I too hope this works out for you or it does something that might bring you closer to a solution.

Sorry once again if this has already been posted.

Good luck!!

- Dave

Right peoples. I have just come off live chat with Nvidia. It is a known bug that EA have reported to Nvidia and they are working on getting it sorted. Now I'm not sure if this is the truth because EA would have said something when I was in live chat with them. So if it is the truth then yay, it's being looked in to. If it's not the truth then he didn't have a clue about fixing the issue and was fobbing it off because he couldn't be bothered to look in to it.

Though saying that one of the previous posts mentions a hot fix for another Nvidia GPU so there's a chance it is the truth. Who knows?

All I know is when I was first line and it was the end of my shift, saying "It's a known issue and it's being looked in to" was the easiest way to get out of doing something you really cba to do at that time. 

I did ask for details of the bug in which he replied "It's confidential" which is strange because it is a piece of hardware I own, so surely I have the right to know what's going wrong with it? I don't know the rules so there you go.

I also asked if there's an ETA on when they are looking to get it sorted. "No" This is a weird one because surely different impacts have different severity's which surely must have some sort of aim to be fixed by time? And again I do not know the rules or the infrastructure of how they work so speculating is only making me think of more questions.... which does not help the issue at hand.

Long story short: It's a known bug and it's being looked in to. No ETA and no other information.

I guess we will just have to wait.

Don't hate...... because we all know where that leads.

Hi Dave, I've done sfc /scannow but I have not done the steps following. The previous post states I have spoken to Nvidia about the issue and that they are looking in to it. But trying what you've suggested is worth it if I can get a couple hours of game play out of it.

Thanks

---

@autolimax wrote:

Hi Dave, I've done sfc /scannow but I have not done the steps following. The previous post states I have spoken to Nvidia about the issue and that they are looking in to it. But trying what you've suggested is worth it if I can get a couple hours of game play out of it.

Thanks

---

No problem and that entire post with Nvidia reminds me of the Rockstar company for GTA 5, some are so clueless and they give your placebo solutions like "re-install the game" and so on, but I know enough to be 100% that re-installing will not fix the problem. Then eventually they get to "do a windows clean install" so they'll keep throwing stuff at you, instead of being straight up about it and say "sorry pal, we're aware of it but we're not sure what the cause is yet"... xD

Anyways, good luck with the commands. =)

It it not a new issue. I have been experiencing it on and off for nearly a year with various titles. Ive tried everything bar replacing components one-by-one (even then with the randomness of it appearing this will be hard to do, not to mention expensive)

Yesterday I played SWBF for 6hrs without a single issue, today, I crash every 5mins. It's so random. I changed literally nothing between these sessions (straght from boot up to SWBF, no other programs used on start up)

They (nvidia/EA/Microsoft/whoever) are not trying too hard to seek a fix. They seem to be just cross blaming. Publisher blames NVIDIA, NVIDIA blames Microsoft, Microsoft asks you to turn it off and on again...

I am running a stock clocked machine, I have never over clocked anything, I have never had hardware faults (I have no detectable hardware faults). I have tried every fix under the sun. It seems I will have to grin and bear it until I can afford a new PC in a year or two.

Autolimax, I was thinking about your game crashes and realized that 20 mins is the default time of HDD/SDD to turn off (at Windows Energy Saving Configuration, or something like that). Maybe your HDD/SDD are turning off during the game. So game crash as a result of that.

I've just checked and you are correct so this may be the issue. 

Ah. the harddrive spinup issue. I've seen it in Battlefield 4 but there it only caused disconnects, which would make sense as your system temporarily is unresponsive when spinning the harddrives up causing you to loose connection too long. Trying to figure out what causes the spin up is hard. The easiest way to get around the issue is to create a power plan where the harddrives are always running and then use that plan when you play. To easily switch between the powerplans you can create shortcuts using the method found here:

http://www.guidingtech.com/13536/easy-way-switch-power-plans-windows/

At Star Wars Battlefront, everything is possible!

I'm doing my best to help Autolimax.

But I'm running out of ideas...

Hey autolimax,

another thing you should try: install nvidia drivers again, click on advanced installation, check box "clean installation" and uncheck 3D Vision software/driver stuff (two itens).

Hi guys, sorry I haven't replied in a while I just haven't had a chance to test it. Though I do remember battlefield crashing due to my hdd powering its self off. I'm going to give this a try and see what happens. Though saying that I have also noticed there has been a game update so this could have fixed it too! who knows?

So test time.

Let us know how it goes. I'm running into the same or similar issue, hitting the dx11Renderer::tryMap error every 4 or 5 minutes of play. The thing is, I'm not on NVIDIA 🤔

Running an R9 270x Dual-X that I literally JUST popped into a new build and I can't play Battlefront past 4 or 5 minutes. Sucks because this is a build for my cousin who is majorly into anything Star Wars. He won't buy the game if I can't get it fixed.

Hey Mate,

Any updates? Just out of curiosity... what wireless chip do you have in your machine? I was getting a lot of BSOD's due to the wireless driver... wondering if we have that in common.

I built a brand new PC for my son for him to be able to play the latest PC games without struggling with slow gfx and bottlenecks. Gigabyte Mobo, i3-6100, 2x8GB DDR4 2000Mhz, Gigabyte ATI R7 360 GDDR5 2GB RAM, 1TB Seagate HDD (might buy an SSHD/SSD to reduce the added heat that the current HDD is creating maxes out at 44 °C (111.2 °F) inside the case), 550W CORSAIR PSU.

Fresh install of Win 8.1 from DVD fresh install of Radeon Catalyst 16.2. Disabled all unnecessary software and startup programs.

SWBF installed from the DVD crashed as well as after all the online s/w updates, shortcut tweaks, switching off Origin and all the suggestions on the 8 pages here in this thread. I've underclocked the ATI R7 360 card from its base 1625 MHz to 1000, then 900, then 800 MHz and GPU clock down -4.1% and Power Limit -10%. (Games still runs very really well despite this reduction) and set fan speed at 100% continuous. No screen savers, no HDD power downs, PC is fully on constantly no green modes...

It still froze after 20 odd minutes with that annoying DXGI_ERROR_DEVICE_REMOVED and telling me to install the latest driver - duh.

So I decided it's time to install a hardware monitor that logs what each PC component is doing, RPM, Temp, Clock Speed etc and moved it to a 2nd screen so I could watch it whilst playing the game. After 2 days I can state that this error (similar to screenshot here: http://i.imgur.com/Dc1QdUo.png ) is due an overheating GPU. When it reaches 83,0 °C (181,4 °F) there is a "failsafe" that switches it off (Disconnects, physically removes the hardware?) at that temperature. Oddly going to task manager I can stop SWBF, and watch the GPU temp fall back about 39 °C and stay there...

When my son plays SWBF on the training maps specifically HOTH hero missions you can see the temp slowly climb on the GPU and every time at 83,0 °C it hangs with the popup error message. The ambient room temperature is around 24,0 °C when this happens. When playing other games like COD, Battlefield, GRAW, Crysis the R7 360 never reaches the temperatures that SWBF does, and they run without crashing. SWBF computationally is intense on the GFX card. I will disable graphic features of SWBF and see if it takes a lesser toll on the card... but cooling seems to be the answer. Where I live we are having a very hot summer right now (southern hemisphere).

I am going tomorrow to purchase two more case fans and install them and then I am going to see if I can get a free standing room air-conditioner that drops the room temperature by 5 or so degrees and see if that is enough to cool the GPU. Last resort is to get some water based cooling system or place the PC in a bar fridge! 😃