Battlefront XBOX ONE crash wen connect to multiplayer
Battlefront XBOX ONE crash wen connect to multiplayer
Forum Discussion
EA_Ataashi
EA Staff (Retired)
EA Staff (Retired)Hmm... I don't think problem with our servers would cause the whole game to crash 🤭
Could you both try a few troubleshooting steps for me?
- Power cycle your console.
- Check the system updates.
- Reset your console to factory defaults while keeping your games and apps.
- Clear your cloud data.
- Check if your connection is good.
Thanks!
/Ataashi
I made a clip of the crash, clip ends because it goes back to the Dash.
I tried all those help suggesttions and none worked. I have more then one profile on my xbox and when booting up the game those profiles don't crash like this.
- I play in other profile and works, my profile is the problem
- I have tried under multiple profiles and the issue persists
- ApprovedJust wanted to drop by with a possible fix for the xbox one:
I had the exact same issue as CauldronofDeath5 in the above video: the game would start up fine until it connected to the EA servers on the main game screenthen it would crash to the main xbox page.
I tried power cycling the console , uninstalling and reinstalling the game, resting the console to factory settings, nothing worked.
Finally I deleted my account cloud data, and it has been working ever since.
1) Go to "My Games and Apps"
2) Navigate over to SW Battlefront
3) Press the 3 line button (next to "X" button)
4) Select "Manage Game"
5) Scroll down to "Saved Data"
6) Select your account
7) I chose "Delete Everywhere"
8) Restart console
Voila, it worked for me and only takes about a minute. This will also keep your battlefront player level, all unlocks, all challenges & Hutt contracts, and gun unlocks. It won't delete any of it.
Hopes this helps someone. Cheers.Did not work for me, thanks though.
- ApprovedCame back to say my "solution" was incorrect. I was able to play a few matches but then the crash to menu started happening again.
I tried it on another xbox and it does the same thing. I've tried everything on my end, including all thr usual steps, and I firmly believe this is an EA Battlefront Servers issue.
All of my other online games connect just fine.- ApprovedI have the same problem on both our Xbox Ones. As soon as the game connects to EA the sound goes glitchy and then exits to the Xbox One home screen. My dad's account is still working on both Xbox Ones. This just started within the last few days.
- Approved
- EA_Ataashi
Hey @EeeCh00ta
Players are unable to erase the online progress (which includes weapons, cards and characters) from their accounts. However, make sure that you logged into the correct Microsoft/EA account after you'd removed your gamertag.
/Ataashi
- ApprovedI have the same problem. Did you fix it ? Or is it broke still?
- ApprovedMy game has loaded up properly twice since the problem started occurring out of approximately 50 tries but with many of the previously listed troubleshooting steps involved in between every one.
- Approved
Hello EA... please fix this.
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