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Cavetrolls's avatar
Cavetrolls
5 years ago

Bluetooth Xbox Controller Causing Severe Lag

Product: Star Wars: Squadrons
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? CaveTrolls (Steam)
Are you playing in VR? No
Which part of the game is the issue happening in? Fleet Battles
What were you doing when the bug occurred? Step by Step detail is helpful. This bug has occurred in various spots throughout the game. While in space and in the menu.
Where did this issue occur? Please include menu name or in game location. This bug has occurred in various spots throughout the game. While in space and in the menu.
When did this happen? (dd.mm.yy hh:mm) From launch 10/01/2020 @ 9:15 PST to right now. Reoccurs every 20-60 minutes playing.
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Can't play
What happens when the bug occurs? The FPS drop down to 1-2 and the game becomes completely unresponsive.
What do you expect to see? The game to continue running smoothly.
Which ship were you playing? If not applicable, just answer "no" or "none." N/A
What components were you using? Windows 10 Pro Intel I-9900K EVGA RTX2080 (latest drivers) Bluetooth Xbox One Controller
Which customizations (if any) were you using? None

‌

Hi,

Originally posted in Technical Issues but reposting as it's a bug report.

I'm having a reoccurring issue on PC where the game is running *fantastic* and then out of nowhere the game begins to severely lag to the point where even pausing the game and getting to a menu is takes a minute or two of just mashing the menu button. This is going to sound *super* crazy - but I'm using a Bluetooth Xbox One controller and it appears there's some degenerate case where something about the Bluetooth connection or the controller is causing the game to lag. I have been able to repo this multiple times and I'm trying to get a video when it happens next but simply taking the batteries out of the controller and restarting the controller fixes the problem instantly.

I captured a repo of the issue and posted it here: https://www.youtube.com/watch?v=THg6jjXSubQ

Sorry for the poor(ish) quality - I'm no videographer.

Thanks!

 

13 Replies

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  • djeedai's avatar
    djeedai
    5 years ago

    Stopping the Bluetoooth headset on the same receiver improves things dramatically. But there is still some occasional lag, although much less frequent. That does not really explain why things were working perfectly with that same setup yesterday. But it seems indeed related to BT, possibly to bandwidth. Note that there might be 2 different bugs since @Slaughterloo uses a wired one. However in the video from the original poster @Cavetrolls we can see some Surface Headphones BT headset (not sure if connected though).

  • Ustauk's avatar
    Ustauk
    5 years ago

    Playing with an XBox One controller via Bluetooth keeps causing the game to freeze, to the point where I got penalized for being booted out of matches.  Using an XBox 360 wireless controller with the 360 PC Wireless receiver has no issue.  With the XBox One controller, the image on the screen would freeze; I could alt-tab away, but I cannot kill the task.  After about ten minutes, the game eventually closes on its own.

  • Juicethief's avatar
    Juicethief
    4 years ago

    Same problem here.  Win 10, xbox one controller connected via bluetooh, VR (index).  Everything was fine until about 30 min. into mission 12, and then suddenly the input lag was 3+ seconds.

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