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SleepyViking321's avatar
SleepyViking321
Rising Novice
17 hours ago

Can't Connect to Multiplayer Matches on Battlefront

Every time I try to join a multiplayer game, I get a message saying, "You were disconnected from the game server. Please try again." Nothing I have done seems to fix the issue. Even reinstalling the game did not help. I have an Xbox S now, but I never had any issues like this on my old Xbox One. Does anyone know how to fix this??

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hey there. Thanks for reaching out. Let's see if a quick power cycle of your equipment will help. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    You also may want to clear the alternate MAC address.

    1. Go to your Xbox Settings
    2. Go to "Network", then "Advanced Network Settings"
    3. Click on "Alternate MAC Address", and then click "Clear"


    Let me know how it goes. Thanks!

     

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