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Anonymous's avatar
Anonymous
10 years ago
Solved

Child Account with Battlefront

I have setup my kids with origin child accounts and when they try to play Battlefront in Xbox One it says they do not have access to online content.  Is there a way to give them access through their ...
  • ietxmmyrus's avatar
    ietxmmyrus
    8 years ago

    Hello there,

    I sure do understand it is frustrating if you cannot access the larger portion of a game since you can only access the offline part due to an age restriction.

    As mentioned previously by @TapouTony420, the age rating is different per country and usually the rating is applied by an independent organisation.

    While the game is rated "Teen" by ESRB in the USA, it is rated PEGI 16 in the UK and USK 16 in Germany.

    In addition to this rating, you do have to fulfill the requirements to go online with your Origin account, regardless of the platform you are playing on. This is called out in the Origin store on the product page at the bottom as well as on the back of the packaging - the example showing a PS4 US version of the game, calling out "you must be 13+ to access online features".

    Please do note that this age restriction varies depending on your country. Note: You can right-click on the pictures and "Open picture in new tab" for better readability.

    Origin product page:

    PS4 packaging:

    If there's anymore questions regarding this topic, feel free to let me know and I'll update this thread - will also mark as solution for visibility.

Anonymous's avatar
Anonymous
8 years ago
Perhaps I am more than a little upset that after shelling out $60 for my kids to play battlefront I find out they can't. So in context with the thread and the topic matter I felt this was as good a place as any to express a bit of frustration. Not once have a seen the restriction clarified in such a manner that states that children under the age of 13 with or without parents consent will not be able to play this game. That would have been helpful.
ietxmmyrus's avatar
ietxmmyrus
Icon for EA Staff rankEA Staff
8 years ago

Hello there,

I sure do understand it is frustrating if you cannot access the larger portion of a game since you can only access the offline part due to an age restriction.

As mentioned previously by @TapouTony420, the age rating is different per country and usually the rating is applied by an independent organisation.

While the game is rated "Teen" by ESRB in the USA, it is rated PEGI 16 in the UK and USK 16 in Germany.

In addition to this rating, you do have to fulfill the requirements to go online with your Origin account, regardless of the platform you are playing on. This is called out in the Origin store on the product page at the bottom as well as on the back of the packaging - the example showing a PS4 US version of the game, calling out "you must be 13+ to access online features".

Please do note that this age restriction varies depending on your country. Note: You can right-click on the pictures and "Open picture in new tab" for better readability.

Origin product page:

PS4 packaging:

If there's anymore questions regarding this topic, feel free to let me know and I'll update this thread - will also mark as solution for visibility.

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