Color banding / color distortion / washed out image when enabling HDR
Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? IndiaCharlieEcho
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' complete game but especially video scenes
What were you doing when the bug occurred? Step by Step detail is helpful. Enable HDR on PS4. Start the game.
Where did this issue occur? Please include menu name or in game location. When video scenes are shown heavy color banding and compression artifact like looking issues can be ovserved. When actually playing (flying) the image is way too bright.
When did this happen? (dd.mm.yy hh:mm) all the time
How often does the bug occur? Every time (100%)
How severe is your issue? Can play with mild frustration
What happens when the bug occurs? Screen is way to bright / washed out. (brightness setting is default, HDR max brightness is calibrated; reducing the brightness level does not help because then darker areas like e.g. faces in the menu loose detail) Worst case is the playback of videos or loading screens. See screenshots.
What do you expect to see? High image quality, no color banding, no color distortion.
Which ship were you playing? If not applicable, just answer "no" or "none." n.a.
What components were you using? Dell S3221QS as monitor, high speed HDMI 2.0 cable (tried multiple)
Which customizations (if any) were you using? none
If I enable HDR on the PS4 Pro, the picture quality gets worse instead of better.
Here is an example from the loading screen of Star Wars Squadrons with HDR enabled. The colors are oversaturated and distorted, guess this kind of issue is also called color banding.
HDR enabled
That is how it looks like with HDR disabled. I would consider this as "normal".
HDR disabled
When playing/flying with HDR enabled no artifacts occur, but still the image is oversaturated / too bright / washed out.