Forum Discussion
Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? dredd302
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' entire game
What were you doing when the bug occurred? Step by Step detail is helpful. Issue happens upon starting the game each and every time.
Where did this issue occur? Please include menu name or in game location. the entire game
When did this happen? (dd.mm.yy hh:mm) 11/30/20
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? The entire game is washed out, faded and distorted when HDR is set to auto via the ps4 pro system/video output settings. HDR does not work properly in the game and there is no way to turn off HDR in game so it has to be disabled at the system level.
What do you expect to see? I expect HDR to be fixed. At the very least, there needs to be an option in game to disable HDR.
Which ship were you playing? If not applicable, just answer "no" or "none." none
What components were you using? A PS4 Pro on a VIZIO TV?
Which customizations (if any) were you using? none
Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? dredd302
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' The entire game
What were you doing when the bug occurred? Step by Step detail is helpful. Issue happens upon starting the game each and every time.
Where did this issue occur? Please include menu name or in game location. the entire game
When did this happen? (dd.mm.yy hh:mm) 11/30/20
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? The entire game is washed out, faded and distorted when HDR is set to auto via the ps4 pro system/video output settings. HDR does not work properly in the game and there is no way to turn off HDR in game so it has to be disabled at the system level.
What do you expect to see? I expect HDR to be fixed. At the very least, there needs to be an option in game to disable HDR.
Which ship were you playing? If not applicable, just answer "no" or "none." none
What components were you using? A PS4 Pro on a VIZIO TV?
Which customizations (if any) were you using? none
The entire game is washed out, faded and distorted when HDR is set to auto via the ps4 pro system/video output settings. HDR does not work properly in the game and there is no way to turn off HDR in game so it has to be disabled at the system level.
You may need to enable HDR for the HDMI port you are using for your PS4:
https://www.androidcentral.com/how-enable-hdr-playstation-4-popular-4k-tvs#Vizio
Thanks.
- 5 years ago@EA_Barry no, that's not the solution
- 5 years ago
Nope, try again. If I'm complaining about HDR performance, I most likely use it in other games and I do. HDR is set to auto on PS4. HDR is enabled on the HDMI port on the TV. The game starts in HDR but looks horrible.
I just got a notification that I earned the exterminator badge so maybe it's fixed? Will check when I get home.
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