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Anonymous's avatar
Anonymous
Not applicable
10 years ago

EA / DICE Australian customers deserve better and an answer.

As someone from Australia who paid $90AUD for the basic game I want to hear an answer on whether or not regional server browsers are coming to this game. Being shunted onto US servers with over 200 ping is intolerable and is ruining the game experience. I am ready to get a refund on this. I can see this problem being discussed everywhere (Reddit, Twitter these forums for example) and yet nothing from EA DICE.

I enjoy the game even with the other problems but at least let Australian/NZ players enjoy the basic shooter part of your online all the time game.

3 Replies

  • BadAimInc's avatar
    BadAimInc
    Not applicable
    10 years ago

    I'm with you on this. It took me over 3 hours to find a game yesterday, and when I did, the ping was so bad it was virtually unplayable. That alone is extremely annoying, but a complete lack of respect for customers that pay for a product/service, that's the real insult. Not one response either here or on the Battlefront forums shows me that EA/Dice do not even remotely care that we can't enjoy what WE PAID FOR, and that once they have our money, they don't see the need to waste their time simply acknowledging our concerns.

    The game itself is not terrible, although it lacks depth, but the fact that we can barely play it (if at all) and no one seems to care enough to even respond to the multitudes of posts raising concerns, now that speaks volumes about the company that took our money.

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    I found this site a joke, they never help! I've been trying to contact them but nothing! I tweet almost all of the developers and they seem to ignore me so now i now why they call this the worst company....

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    10 years ago
    @playstantion wrote:

    I found this site a joke, they never help! I've been trying to contact them but nothing! I tweet almost all of the developers and they seem to ignore me so now i now why they call this the worst company....

    Silly question, but have you tried contacting support instead of just posting on Answers HQ or tweeting the devs? This forum is community driven and the devs tweet in their free time. Neither of those is a good way to get an official response.

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