Forum Discussion
Yeah, there's seven people on this thread and others that have spend tens of hours on the phone with EA with no fix.
It's definitely a server side issue and not related to "game sharing" as that isn't possible for the PC users that have the same issue.
The largest and unassisted technical error on the help forum and EA won't help.
EA_Aljo said that they opened a ticket.....and a number of us sent in info to help.....and here we are two months later without one response.
Maybe @EA_Rtas could help?
Are you on PS4? Yes I’ve spent probably 20 hours between PS, my ISP and EA. No one is helpful. I even conducted a connection test and sent results to EA. They confirmed my connections are all good, as the guy I was on the phone with was speaking with one of their techs online. So it IS on there end. I have never been so frustrated with a company in my life! I’m not sure I will ever buy an EA game again. If they have to fix on a case by case basis that is what they should be doing! In the long run, they would learn more about the MANY issues happening and how to fix them.