Hello,im a brazillian PS4 user and ive been trying the last few days to pre order the Jedi Fallen Order Deluxe Edition through the BF2 menu because it gives you a 10% discount, but every time i click on the submenu that says pre order Fallen Order 10% off, it tries to open the product page on the PS Store but it fails and gives the message "unavailable at the moment". Any help?

I was in fact able to see the offer again after their update.

I finally got mine to work; you just have to keep reloading the game over and over again. Took me a couple days🤷🏼♂️Don’t understand why they couldn’t just have it always there until the game came out.

@Sati_Sati We've informed the Studio about the inconsistency of showing the Star Wars Jedi: Fallen Order discount tile in the Battlefront's main menu. I will let you know if I will have more news about it to share 🙂 /Ataashi

I saw it once, and went through it but decided to buy it today instead. Haven't been able to see it again and have been trying for hours. I've seen every other imaginable tile, but not this deal. Even saw a special for plants versus zombies.Update: after cycling through the home screen by playing a round and quitting back and repeating for about 4 hours, it did show up again. I guess it does cycle but much less so than other tiles.

Product: Star Wars Battlefront IIPlatform:Microsoft XBOX OneWhat is your issue related to? In-Game Store & CratesSummarize your bug My Jedi Fallen Order 10% discount won’t show up no matter how many times I try to get it to, and I’m waiting for it to show up so I can preorder it. It is very frustrating. What is your gamertag/PSN ID/EA Account name? [edit: email address removed]How often does the bug occur? Often (50% - 99%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/2/19What time did you see the bug? (HH:MM AM/PM)In what game mode did the bug occur? Capital SupremacyWhat is your time zone? EET (ART) - GMT + 2:00Steps: How can we find the bug ourselves? Once you accidentally click on the fallen order thing it doesn’t come back. I can’t see it anymore. What happens when the bug occurs? It shows blast or heroes vs villains instead. What do you expect to see? The Fallen Order 10% off link on the main menu. Please select your region North AmericaAMD or Nvidia Model NumberThere is not much time left to preorder the game and I really need to. The 10% discount is huge for me so I really need it to work. Please fix this so I can buy the game. I want the game, and all fixing the issue does is get you guys $63 more dollars haha. Please help me out here.

Fallen Order 10% Pre Order discount for BF2 owners unavailable on PS4

53 Replies

Sati_Sati
7 years ago
I saw that discount information yesterday, too.
But I cannot find that today.
Maybe that is not yet available? 🤔
Yes, we need more information/help from EA people before Pre-Ordering that.
EA_Ataashi
EA Staff (Retired)
7 years ago
Hey @Supreme_Galahad

Could you try to power cycle your console, restore the licences and try again?

@Sati_Sati

You're playing on PC, right? Could you try to launch the game now? The discount should be visible again 🙂

/Ataashi
Sati_Sati
7 years ago
@EA_Ataashi
Thank you! 😉
Yes, I did the game today. Unfortunately, I could not find that discount information.
(Yeah, I will do Pre-Order for sure but I just want to know what was that. :P)
EA_Ataashi
EA Staff (Retired)
7 years ago
@Sati_Sati

We've informed the Studio about the inconsistency of showing the Star Wars Jedi: Fallen Order discount tile in the Battlefront's main menu. I will let you know if I will have more news about it to share 🙂

/Ataashi
Supreme_Galahad
7 years ago
Ive done that but unfortunately the 10% off submenu isnt showing up anymore these last few times ive turned off and restored the licenses, no way yet to know if it worked. It was easier in Battlefront 1 when i preordered BFV, it had its own menu and it worked first time.
Supreme_Galahad
7 years ago
@EA_Ataashi

So i had the luck of the 10% showing up again but even after restarting and restoring licenses i click on it and still get the PS Store message "Not possible to select this content at the moment"
Supreme_Galahad
7 years ago
@EA_Ataashi any news on the subject?
EA_Ataashi
EA Staff (Retired)
7 years ago
Hey @Supreme_Galahad

I'm sorry but no updates for now 😳 The case has been escalated and I am still waiting for more information.

/Ataashi
Spencer-GG22
7 years ago
Hello, I would like to add that I am also having this issue on PS4 when trying to get the 10% discount on the pre-order for Jedi Fallen Order using the Battlefront 2 menus.
When selecting the prompt on the main menu the PS Store attempts to load an item but then shows an error message saying "This content cannot be selected at this time."
I am located in Canada. Jay Ingram, another EA community manager, said on twitter it might be unavailable in some regions. So I was wondering if it's possible to let us know which regions it's available in.
Thank you for your time 🙂
Supreme_Galahad
7 years ago
@Spencer-GG22 same problem yes, i remember seeing from one of the community managers that Canada was eligible for the discount but yes this whole thing is pretty confusing.