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rrekrut81's avatar
5 years ago

flight controls not working on PC

So all controls have ceased to work as soon as I launch into a match.  I'm using a HOTAS setup with throttle, stick, and peddles, but my keyboard and mouse also stop working.  Everything functions as normal after I return to a menu, which because I have no control, happens as soon as my ship flies out of bounds and it boots me back to a respawn menu.  This happened all of a sudden as the game worked fine for the first 3 weeks I had it and even for the first couple matches during the last session I was actually able to play the game.  I've tried reinstalling the game and resetting controls to default.  I've also Alt Tab'd out of the game to check and make sure all my controllers were still functioning in windows and that all seems good. I set the game aside for a while and hoped that some updates would take care of the issue but that hasn't happened.  Anyone know what might be causing this or what to try next?

9 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @rrekrut81

    Are you launching the game through Origin, or do you use a different platform? 

    /Kent

  • @EA_Kent It is on steam. And I guess I should mention that reinstalling steam was another thing that I tried.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rrekrut81 

    Perfect, thanks. What happens if you try starting up your PC in a Clean Boot before you launch the game? I'm curious if there might be something else running on your PC that's related to the game not accepting the inputs from the HOTAS. 

    For more information on how to set one up check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks!

    /Kent

  • @EA_Kent Just to be clear though, the game does accept input from the hotas. I can navigate through all the menus with the hotas. It’s only once I launch into the flight part of the game that it doesn’t accept inputs from anything, including keyboard.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @rrekrut81,

    It's definitely strange that it wouldn't even accept keyboard inputs. I'm wondering if there's something else that's taking window focus while the game is running.

    Do you use any overlays while you're playing?


    /Kent
  • @EA_Kent I guess I've had xbox game bar running in background. I've tried it now with game bar turned off but it hasn't made a difference.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rrekrut81 

    Gotcha. Do you have any other USB input devices connected to your PC besides your mouse, keyboard, and the HOTAS/pedals? If so, can you try disconnecting the other devices to see if that makes any difference at all? 

    /Kent

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