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Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

Game freezes and crashes during matches, constantly.

For the past week or so, I have been having these random crashes during matches. There is nothing wrong with my computer, the specs are more than enough to handle the game. No over heating or anythin...
  • TapouTony420's avatar
    TapouTony420
    10 years ago

    @Yodaliciouss

    What are your in-game graphics settings?  I am asking this because even though you believe your PC is well above specs, it is actually borderline under spec.  This is because even though you have an i7, it is a laptop processor that is clocked alot slower @ 2.60Ghz, and your 960M is actually under spec.  You are also right at minimum for the RAM @ 8GB.

    Minimum PC System Requirements

    OS: 64-bit Windows 7 or later
    Processor (Intel): Intel i3 6300T @ 3.3Ghz or equivalent
    Memory: 8GB RAM
    Hard Drive: At least 40 GB of free space
    Graphics card (NVIDIA): nVidia GeForce GTX 660 2GB
    Graphics card (ATI): ATI Radeon HD 7850 2GB

    Here is the comparison of the minimum GTX 660 vs GTX 950M (your GPU):  http://gpuboss.com/gpus/GeForce-GTX-960M-vs-GeForce-GTX-660

Anonymous's avatar
Anonymous
10 years ago
Approved

DXDiag Report:

Spoiler

------------------
System Information
------------------
Time of this report: 2/8/2016, 23:36:09
Machine name: ARIES
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.160104-1507)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 20349
BIOS: 9ECN37WW(V2.01)
Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8104MB RAM
Page File: 3446MB used, 5937MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_397817AA&REV_06
Display Memory: 4164 MB
Dedicated Memory: 112 MB
Shared Memory: 4052 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD044F
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
Driver File Version: 10.18.0015.4256 (English)
Driver Version: 10.18.15.4256
DDI Version: 12
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/18/2015 00:34:24, 36681912 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

Card name: NVIDIA GeForce GTX 960M
Manufacturer: NVIDIA
Chip type: GeForce GTX 960M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_139B&SUBSYS_397817AA&REV_A2
Display Memory: 6048 MB
Dedicated Memory: 1995 MB
Shared Memory: 4052 MB
Current Mode: n/a
Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.6175 (English)
Driver Version: 10.18.13.6175
DDI Version: 12
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/22/2016 21:31:27, 17116616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0283&SUBSYS_17AA380A&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7525 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/4/2015 13:20:26, 4486400 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0283&SUBSYS_17AA380A&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7525 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/4/2015 13:20:26, 4486400 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

*edited the DxDiag into a spoiler so the post is not as long / cluttered*

Anonymous's avatar
Anonymous
10 years ago
Approved

Images of the freeze/crash:

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