6 years ago

Game randomly gets stuck on launch splash screen

When starting the game sometimes it will get stuck on the launch splash screen and it will never progress in game until I "repair" the game however that's not a permanent solution since it seems to b...

EA_Barry

Community Manager

6 years ago

@Animator_Alex

Please try these steps:

Right click the game in Origin and then Repair
Temporarily disable your antivirus/malware software
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Let us know how you get on, thanks.

Animator_Alex

6 years ago

I've tried all of that but repairing it is the only way to fix it temporarily. For example yesterday I repaired it and it worked all day. However this morning it wouldn't launch at all. It seems random because I tried it just now and it launched just fine. Maybe I should try reinstalling Origin? I've tried reinstalling the game on different drives and everything.

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Game randomly gets stuck on launch splash screen

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