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10 Replies
- EA_Archi8 years ago
EA Staff (Retired)
Hello @Achille3400
I am really sorry for this confusion, you are having with many EA Accounts. You can check your PlayStation ID, linked to your EA Account under Connected Accounts section on your profile page https://myaccount.ea.com. Alternatively you can get in touch with EA Advisors directly, so they can help you with your question.
Cheers,
Archi
- Anonymous8 years ago
Thanks a lot for the fast answer!
Though now that I have found which account it is, my progression does not appear, on companion when I log in.
I verified this is the PSN account I play on, and it should be working. Though in companion, it says "Please login with this account in STAR WARS Battlefront on PS4 system to enable it".
Bascially, my progression is not showing.
Thanks,
Achille
- EA_Archi8 years ago
EA Staff (Retired)
Glad to hear you were able to track your EA Account. What is the device you are using Companion App on? Are you sure you are logged in with the same account there?
- Anonymous8 years agoYes, it is the same account. I am using this app on iPhone.
- EA_Archi8 years ago
EA Staff (Retired)
So, restarting your IPhone and reinstalling Companion App did not solved this?
- Anonymous8 years agoNope. Tried both. Perhaps you can look up if my account is linked to my PsN Achille3434 in the system?
- EA_Archi8 years ago
EA Staff (Retired)
Hello @Achille3400
I am really sorry, but we can not manage individual users accounts here, on Answers HQ. You should get in touch with EA Advisors directly on this.
Cheers,
Archi
im having the same issues n EA isnt helping at all i went to social media since they cannout help ive filled out 5 forms all with the same answer back -- we cannot find your account -- talked to 7 live chats and all they do is copy and paste the same answers no real help IWish they give sims and pvz to another company so i can be done with ea for good
I logged into the account my xbox was linked to and it said it was linked to the wrong account and when I tried to change it it said it had already been taken how do I find the account that took it
- cofmann5 years ago
DICE Team
I'm closing this thread to stop it being necroed.
If you have any issues with SWBF please make a new topic about the issues you are having and what kind of steps you have tried to solve it.
/Atic
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