So I want to chat with EA help tech support.
I click on start a new case button (first image) but in result i am sent to this page https://help.ea.com/en/help/faq/using-ea-help/
Can someone please explain me how to start chat with EA help tech support?
Try using a Chrome browser in incognito mode. Let me know if that helps or not.
Community ManagerHi there, @Olexandr_Sanya
What do you need help with? I'll point you in the right direction.
Hello there!
My problem is that I am unable to connect my PSN account to EA account because for some reason other account (seems the one that belongs to EA itself) is connected to my psn due to long inactivity.
When I want to play online in EA games i get this message (first image)
And when i am trying to connect psn account to ea account on pc i get this message (second image)
Ps. sorry for russian text but i am unable to make it english.
Community ManagerThank you for those details. This is an account issue that an advisor is going to need to help with. Please follow these steps:
That should let you start a chat with an advisor.
Sorry. But i do not see start chat button here.
Community ManagerTry using a Chrome browser in incognito mode. Let me know if that helps or not.
Now i see it. Thanks for help!
Community ManagerNo problem! If you have any other issues, please reach out again.
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