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BrettIsGod666's avatar
BrettIsGod666
5 years ago
Solved

Jedi fallen order crashes on pc

Jedi fallen order will freeze and then crash after a few minutes. I’ve updated the drivers, updated windows, reinstalled the game, repaired the game and it still does not work

  • BrettIsGod666's avatar
    BrettIsGod666
    5 years ago
    @EA_Cade It works now, I checked for a driver update and it said an update was available, which is weird because I’ve had this problem for a while and there was never an update until today

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  • TheMADalor's avatar
    TheMADalor
    5 years ago
    @EA_Cade It's via Origin. I have tried repairing it multiple times though, if that's what you are thinking.
  • sar1n-999's avatar
    sar1n-999
    5 years ago

    Sorry to jump on this post but I'm also getting the issues. I can't even start the game now without my machine either shutting down without warning, blue screening or if I do manage to get it started it jitters and then dumps out with the standard DirectX error: Unreal Engine is exiting due to D3D device being lost. Cache cleared no change. 

    Any assistance would be greatly appreciated. Was enjoying the game until it decided it didn't want to play anymore.

  • sar1n-999's avatar
    sar1n-999
    5 years ago

    @EA_Cade  the Clean_Boot instructions have got me past that sticking point thank you! I assume I have to turn them on one by one to figure out what caused the issue ?

    Regards

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @sar1n-999,

    Glad to hear it! Your DXDiag showed some errors with ATILLA and Teams, you may want to try reinstalling those programs/features first.
  • sar1n-999's avatar
    sar1n-999
    5 years ago
    @EA_Cade Further to my last it seems my laptop (Dell XPS15 - intel-i9 32GB Ram and NVIDIA GeForce GTX 1050 Ti ) is struggling with the game. On paper it should be fine. After Clean booting 95% of my DirectX errors disappeared. However I noticed that with the Dell Power Manager settings set to "Optimised" while running the game, the laptop still got very hot. So much so that I believe it shut down due to the surface temperature reaching limits. I don't have any metrics to back it up, however if I set the Power Manager Settings to "Cool" which reduces system performance to keep the laptop cool, I was able to play mostly unhindered. I did notice however that when the graphic quality was set to maximum the game did occasionally still exit. Dropping it down to medium improved the reliability. I just don't think the laptop is really capable of good heat management enough to enjoy a game at top spec. On paper it looks great but in reality it over heats
  • TotoyChicken's avatar
    TotoyChicken
    4 years ago

    I need help my game also crashes i tried the solutions you provided earlier but it still doesnt work. I bought the game off steam also here is the error code 

    LoginId:82e8d7a6b19085810266c8603143dfa7

    LowLevelFatalError [File:Unknown] [Line: 1145] GameThread timed out waiting for RenderThread after 120.00 secs 0x0000000149b75045 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149b7d9b0 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001467ed2f2 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001467fac50 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001467fb2fa starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000146807e57 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001426c60fa starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffa17651050 Activation64.dll!UnknownFunction [] 0x00007ffa17648f82 Activation64.dll!UnknownFunction [] 0x00007ffa6f4a7034 KERNEL32.DLL!UnknownFunction [] 0x00007ffa70bfd241 ntdll.dll!UnknownFunction []

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