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6 years ago
Hello, I have the same problem. I did all the described steps and nothing. I'm sending a DxDiag file, will anyone help?
EA_Cade
The Sims Team
6 years agoHi @luzaik,
How are you launching the game? Can you check that you've installed all available updates for your copy of Windows?
How are you launching the game? Can you check that you've installed all available updates for your copy of Windows?
- 6 years ago
yes, I have updated Windows, I start the game through a shortcut on the desktop, through Origin applications, also as an administrator