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EA_Cade
The Sims Team
6 years agoHi @luzaik,
How are you launching the game? Can you check that you've installed all available updates for your copy of Windows?
How are you launching the game? Can you check that you've installed all available updates for your copy of Windows?
6 years ago
yes, I have updated Windows, I start the game through a shortcut on the desktop, through Origin applications, also as an administrator
- EA_Cade6 years ago
The Sims Team
Hi @luzaik,
Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option?- 6 years ago
so many times 🙂
- EA_Cade6 years ago
The Sims Team
@luzaik OK, have you tried a http://bit.ly/Clean_Boot to see if the game launches?