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Caduceous's avatar
Caduceous
Seasoned Adventurer
3 years ago

Leaver Penalty from Day 1 Install

So I've been completely unable to play a game (other than against AI) since the day I installed the game.

During my first launch the game crashed - when I restarted the game I was shown a "Leaver Penalty" that has prevented me from joining ANY games.

My stats clearly show 0:00 time playing, proving I have never actually been able to join a game since install.

I would like to know how to fix this or how to process my refund.  The game has been unplayable since install.

2 Replies

  • Caduceous's avatar
    Caduceous
    Seasoned Adventurer
    2 years ago

    As it would seem EA has no plans to answer customer questions in addition to continuing it's practice of releasing games that simply do not work, I will be contacting my state consumer protection bureau to take enforcement action against EA in addition to contacting my credit card company.

    Broken games happen.  Ignoring your playerbase once you have their money is an ongoing choice EA is making. 

    You do not need to fix your games.  You need to fix your business practices.

  • 19Professor74's avatar
    19Professor74
    2 years ago

    You haven't said what game it is how are they supposed to know what to fix ?  Don't forget this is the forum for "Other Star Wars Games".

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