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261220062006's avatar
5 years ago

My game crashes because D3D device

Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug once upon the game starts I see the logos and when the new republic image appears it sees is loading but then crashes because : LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') 0x0000000148edd026 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148eddae1 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148edb3c7 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148e94db4 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000148ec4844 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149b4ed98 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001523376bf starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001415255f0 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000015232eabe starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014832ef94 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000149b7aa12 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141523db8 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001485ec30b starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001485dcd16 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007fffd6cd7c24 KERNEL32.DLL!UnknownFunction [] 0x00007fffd6fcd4d1 ntdll.dll!UnknownFunction []
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It happens after the logos and suddenly crashes
What happens when the bug occurs? I get out and a message of the crash appears
What do you expect to see? The game succesfully launched

I DON'T HAVE AND NVIDIA GFORCE I HAVE A NORMAL PC SO I CAN'T APPLY THE SOLUTIONS FOR NVIDIA COMPUTERS

Running:

intel(r) hd graphics 5500

8gb RAM

i3-5005U

windows 10 

No Nvidia 

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