Forum Discussion
5 years ago
@EA_Aljo can't be 100% sure, but I think I bought the edition which gave access to all the DLCs at once, as I distinctly remember not having to individually purchase each DLC and got the content for it as soon as it loaded up. Not sure if this would be an issue, but the PS4 actually died and bricked up after our house got struck by lightning, and we lost all the data on it. Could this maybe be a corruption of some kind, even with the same PSN account being used?
EA_Aljo
Community Manager
5 years ago@@Revolution68
Your account is entitled to the Deluxe Edition so you should be able to just download everything through the PlayStation store. Have you tried logging in at playstation.com and downloading from there?
- 5 years ago@EA_Aljo I looked and I still had to pay for all the DLCs. However, I had access to a bundle where you gain access to all the fully upgraded star cards and all weapons, outside of the Hutt Contracts. So I am sure that its some sort of weird corruption in the account, as I got that for free but still cant get the DLCs for free.
- EA_Aljo5 years ago
Community Manager
Thanks for letting me know. It would be good to contact an advisor for assistance with this. We can't investigate account issues through Answers HQ. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
- 5 years ago@EA_Aljo I have been contacting the EA Help and they aren't doing anything, when we asked for help with finding CD Keys on PS4, we just got the same email as before which was asking me to send the keys to them.
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