Forum Discussion
Game: Star Wars Battlefront (2015)
Platform: Xbox Series s
Region: UK (Staffordshire)
Gamertag: Subutai1175
Issue: Cannot connect to EA servers – error code 721
Date/Time observed: every attempt
Frequency: 100% – every attempt to connect
Other EA titles tested: Battlefront II (2017) connects with no issues on same console/network
NAT type: [Open– from Xbox network test]
Connection type: Wired Ethernet
Troubleshooting tried:
- Restart console and router
- UPnP enabled on router
- DNS set to Google (8.8.8.8 / 8.8.4.4)
- Re-linked EA account
- Cleared reserved space / cache
- Still receiving error 721
Summary:
Battlefront (2015) is failing to connect to EA servers with error code 721 in the UK region. Other EA games (including Battlefront II) connect normally, which suggests this is a server-side issue specific to Battlefront (2015) on Xbox. Please confirm server status and advise on resolution.
- Slizokaz3 months agoSeasoned Rookie
As few already pointed out, the SWBF on Xbox are not connecting to EA servers. Tha game is unplayable for me right now. It only runs the Training mode. It would be great, if EA or Microsoft look into that.
- ethanC20203 months agoRising Rookie
Yes we need this fixed.
- McGbot3 months agoNew Traveler
Same issue here. Just got off chat with support and didn’t get to the bottom of it.
- StarlightStorm3 months agoSeasoned Rookie
Did they just not have a clue it was happening or just didnt have answer how to fix?
- Firstwizard92763 months agoRising Rookie
Yes, same issue here. I’m in North America and SWBF 2015 just keeps trying to connect to the SWBF server but never successfully. Has been a few days. All other games connect fine. Friends and family having the same issue.
- ethanC20203 months agoRising Rookie
This issue has returned. Please advise.
- 16a4pd6awpce3 months agoSeasoned Newcomer
This issue is back. Please fix it.
- ethanC20203 months agoRising Rookie
For real. It’s working on play station and pc but not Xbox. Actually ridiculous that it’s not working on Xbox considering you can still buy the game and over half of it (multiplayer) isn’t functional.
- Zig3153 months agoRising Rookie
Exact same issue here in US. I’ve been able to connect 2x in the last 7 days.
- StarlightStorm3 months agoSeasoned Rookie
My Xbox stopped being able to connect to the EA servers nearly a week ago. No solutions from EA, no way to contact them
- Zamzaman3 months agoSeasoned Vanguard
Are they going to fix this? Plenty of people are trying to play.
- Firstwizard92763 months agoRising Rookie
Yes, same issue here in North America. Tried many of the same fixes but SWBF 2015 only. Keeps just trying to connect to server for multiplayer and gear but never successfully. Many other games connect fine. My friends and family have the same issue. Seems similar to what happened in 2022 and again in 2024. Took EA a while to figure those out as well.
- Firstwizard92763 months agoRising Rookie
Same issue but I am using Xbox series X.
- skidnerd3 months agoRising Novice
I'm having this same issue but I'm in the US and on Xbox Series S
- RacketyGorgon343 months agoSeasoned Traveler
I am still having problems connecting how de we contact EA support?