I keep receiving the "You have lost connection to Playstation(TM) Network, online features will be unavailable" error whenever I try to join online games. I have tried multiple game types, and still get the error. I have found that I can occasionally join matches by continually cycling through the error (i.e try to join a match, get the error, try to join another match, etc...), but this process can take up to 30 minutes before I can get in a match. I have also found that I get the error less frequently when trying to join a game that a friend is already in. There does not appear to be any issues with my PSN connection, as I remain logged in and can access other PSN services such as party chat and the PlayStation store. However, I still receive the error regardless I'm in a party or not. I have forwarded the ports that were suggested on this site to improve battlefront connections.

Same here. I experienced this back in beta except it was the EA servers at that point. I've gone through and done all the port forwarding that was recommended, but it still takes several tries to connect to a match.

Reporting the same issue. All connections are fine until the loading screen of the game, than claims a lost PSN connection while loading in,

See if this workaround gets you connected:Go to the Settings menu for your PS4Select Network, and then Test Network ConnectionAllow the test to obtain an IP address, and test the connection to the internetStop the test before it can complete its check to see if it can connect to PlayStation NetworkLaunch Star Wars Battlefront, and see if you can connect

Same here. Would really like to hear about a proper fix. Starting a network test as a potential fix is a joke.

PS4: You have lost connection to PlayStation Network

57 Replies

lsomoza98278
10 years ago
I have this problem
DirtWizard13
10 years ago
Same here. I experienced this back in beta except it was the EA servers at that point. I've gone through and done all the port forwarding that was recommended, but it still takes several tries to connect to a match.
Anonymous
10 years ago
Reporting the same issue. All connections are fine until the loading screen of the game, than claims a lost PSN connection while loading in,
Anonymous
10 years ago
I have experienced such occurrences as well, except mine happen in-game most of the time. Such that I will be playing fine for a couple of matches then all of a sudden in the middle of a game I'll be booted off and it will say I lost connection to PlayStation Network.
B-T_Eibon
10 years ago
See if this workaround gets you connected:
Go to the Settings menu for your PS4
Select Network, and then Test Network Connection
Allow the test to obtain an IP address, and test the connection to the internet
Stop the test before it can complete its check to see if it can connect to PlayStation Network
Launch Star Wars Battlefront, and see if you can connect
Anonymous
10 years ago
Same problem here. It's getting frustrating :-(
MontyKy
10 years ago
@Eibon_Cyk wrote:
See if this workaround gets you connected:
Go to the Settings menu for your PS4
Select Network, and then Test Network Connection
Allow the test to obtain an IP address, and test the connection to the internet
Stop the test before it can complete its check to see if it can connect to PlayStation Network
Launch Star Wars Battlefront, and see if you can connect

I've tried this a few times, and it does seem to help in connecting to individual game.
Anonymous
10 years ago
Bump. I'm getting this issue too. Haven't been able to play in last 2 days.
Anonymous
10 years ago
Same here. Would really like to hear about a proper fix. Starting a network test as a potential fix is a joke.
B-T_Eibon
10 years ago
Then I would recommend providing some information about your internet service, as it is clear that this issue isn't widespread - if it were, you'd be reading about it in the headlines.
Who is your internet service provider?
What region are you in?
Are you on university/college internet?
What is your PSN ID?
What troubleshooting steps have you tried so far?