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Re: AMD Graphics Corruption In Outer Rim/Jabba's Palace Exp Uplayable

Hi @darkhelmit

Because you have 2 Gigabyte 7970's , you need to follow this steps.

A driver issue causes dual graphics card setups with AMD Crossfire to suffer performance drops.

AMD is working on a driver update for this issue.

In the meantime, disable one graphics card and to lower lighting from Ultra to Medium to avoid performance problems.

​​AMD players can change their Crossfire settings through the Catalyst Control Center.

  1. Right-click your Desktop and select Catalyst Control Center.
  2. Open the Graphics menu.
  3. Click CrossfireX.
  4. Uncheck Enable Crossfire.
  5. Click OK to save your settings.
  6. Now you need to lower lighting from Ultra to Medium

More details here http://help.ea.com/en/article/common-gameplay-issues-and-workaround-star-wars-battlefront/#one-col-expand-collapse_Pf64dwBE

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thank you for the reply. It Worked!!!! It's crossfire that's causing the graphics problems. I can now play fine on one card but with lower settings. I have Crimson drivers so in the program I can disable the crossfire setting for SWBF only. That helps. So I don't have to go and disable it every time i want to change games. I didn't try disabling crossfire X because a person said that wasn't the cause. Sorry about that. Thanks again.

  • Do you have any idea on when the patch may be available for Crossfire?

    It seems like everyone is just completely ignoring crossfire users altogether.

    Exactly when was the information from AMD about the patch provided so that i can contact them and ask them exactly what the issue is here.

    Thanks

  • Anonymous's avatar
    Anonymous
    10 years ago

    Your question is beyond the responsibility area of the members here.  Answer HQ is the player community's website.  There are no developer personnel, nor any official customer support here.  However, generally speaking, when one GPU of a pair that could work together, works fine in a game, and two will not, it is quite often the driver that is at fault, and no one in that case on EA's end has any major influence on when / how the replacement software arrives. 

  • Hi Gorath,

    Thanks for the reply.

    Perhaps my question is slightly out of scope if this is community only, thanks for reminding me 🙂

    Moving on to the first point, unfortunately you are not accurate in what you state and unless you are 100% sure, you should never state facts.

    First and foremost, a game developer needs to enable CF/SLI in game/engine. If this is not done, then the second card will simply never fire up. Period. Certainly AMD will never look at creating patches or even CF profiles within Crimson if the game does not support CF/SLI. 

    CF is a COMPLETE pain in the rear, sometimes working, sometimes not but mostly its just full of side effects that neither side wants to take ownership for, but that's another topic altogether.

    Actually my issue, after much testing, was found to be with the CF bridge or at least the CF fingers on the cards. Testing with another game known to work with CF produced the same symptoms so adjusting the bridge whilst in-game allowed me to fix the issue, it was just something i never considered and everything else was reporting as OK within the OS and Crimson.

    The second point, that i would like to raise, is that since getting CF back to a normal working state (I don't know if i can even say that in the same sentence as crossfire but hey ho...) is that i can now run SW: Battlefront well. Good CF scaling, usage and temps across the board. Actually this is mostly down to AMD and the work they have been doing over the last few months, but i am getting Black Textures some distance in front of my character. Depending on the viewing angle, it will come and go, but mostly its always in the direction of the map progression.

    Testing with various resolutions and graphics settings, this appears to be less of an issue once the shadow and lighting is switched to low. However the issue still remains, its just a little more bearable. I believe that this is definitely shadow related somehow, which appears to be another side effect of being and AMD card owner depending on the game and engine, but hey (again)...

    If anyone is encountering this issue with AMD cards, i'd like to know what their experience is, hardware, drivers etc. For example, i have someone on another forum advising that everything is fine with a pair of R9 290's. So for me it seems that certain cards in CF are affected by this, other not.

    Speak up peeps 🙂

  • Anonymous's avatar
    Anonymous
    10 years ago

    Are you saying you are playing outer rim with crossfire on? Because you adjusted your X-fire bridge? I can play the original content in crossfire, but the outer rim, especially Jabba's palace  is where it goes bad. Can you confirm it for me please. Think maybe they need to release some fixes for the downloadable content. My fear is that not enough is being invested in it due to lack of sales maybe. But i don't know anything about it. TY

  • I believe most of my CF issues were possibly down to either the cable or fingers yes.

    I've just played a few rounds of outer rim there and getting good CF scaling, including Jabba's Palace yes.

    I still have this black texture bug but its not so much of an issue on close quarter maps like in Outer Rim. Shadow and Lighting are still at minimum.

    Latest crimson drivers, default game profile with CF set to 'default'.

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