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EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
6 years ago

Re: Game Crashes during Cutscene on XBOX

Hi @xIrishWolverine,

Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

1 Reply

  • aerial_warfare's avatar
    aerial_warfare
    5 years ago

    Hi @EA_Cade , I have this exact same issue and I tried what you suggested but still have it crash at the exact same point in the cutscene. It freezes up and does a horrible jarring noise before crashing to Xbox dashboard. 

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