Re: Pre-ordered Battlefront via Walmart, and no code for early access to Jakku.

tarenhowes
10 years ago
Let me also mention that this was after I sent them the requested screenshots proving I had the pre-order and that no I had not already claimed it and was just trying to scam them. Strange how "some technical reasons" cropped up only after they told me that if I submitted these screen shots they could in fact get me the code.
EA_David
Community Admin
10 years ago
@tarenhowes That is a bit odd frankly, but I don't think there's dishonesty on the part of the agent. It would be far easier to grant the code than deny you at this point.

I did a little bit of digging on this and it appears that your posting/contact account is different from the one associated with your Battlefront account. Perhaps this is a factor?

Since this is something we don't want to discuss in the open, can you check your PMs for a message from me? I'd like to look into why you weren't able to get assistance with this.

Thank you.

EDIT: I did a bit more investigation and it appears that there is a technical issue with the codes in question, sorry. I'll monitor the situation and give any updates as they become available.

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