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Anonymous's avatar
Anonymous
10 years ago
Solved

Seriously, How do I contact EA via email?

I am having some issues with the game and none of the answers are here or on the battlefront forum. I have searched and I appear to be the only one with the bug yet i get no help. What is the email for ea? It says you can email, so where is this mythical email? and please do not just post the contact page and send me to where there is no email address. can anyone please help?

20 Replies

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  • What about a suggestion page? I would like to suggest something and there's not an option for that.

  • Don't bother to ask for help because nobody will respond. I have been trying in vain to contact someone regarding the sims freeplay but...no response.  There is no email or phone number from anyone in the company. They obviously don't care about their customers. 

  • wil052087's avatar
    wil052087
    7 years ago

    NO KIDDING!!! I had over 200 players quick sold off my account by a hacker the market value to get back all my players was close to 3.8M in coins and after investigation by their "specialist team" they only gave me back 430k and told me that was all they could do.  I also got hung up on several times by there "customer service" agents. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @wil052087 

    Can you please send me a private message with that case number so I can have our quality assurance team review the call? If you do not have Login Verification enabled on your account we strongly recommend doing that to create an additional layer of security. Our staff will do their best to investigate missing item/currency claims, however we cannot always guarantee full account restoration. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Locking post to avoid further necroposting. This post is from 2016 and if you still need help please create a new post.

  • tomkill33's avatar
    tomkill33
    New Novice
    6 months ago

    Battlefield 4 all servers keep restarting for at least 2 weeks already please do something about it!!

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