I get this message when I try to do multiplayer "sorry, but you do not meet the criteria to access online features".. I rebooted my xbox1, I have xbox live acct, and checked my internet connection, and still get the same message.

Hi, I created a sub account for my son on PS4 and am signed up for PlayStation plus. I personally have an EA account and when signed in as myself I can access online game play for Star Wars battlefront. The issue is when my son signs in under his user name in PS4, he gets an error message " sorry, but you do not meet the criteria to access online features". How can I resolve this?Regards

How old are you?I am having this issue with my son who is under 13.EA thinks it can override parents even if I am ok with him playing the game.Just redonkulous!

I highly suggest you call EA's support line. This sounds like an account issue that can only be fixed on their end. If you need help finding the number for the support people feel free to PM me. I hope this issue gets resolved soon! In the mean time, just keep it chill and enjoy your other favorite games.

I have this problem too now. Did it end up resolving itself for you?

sorry, but you do not meet the criteria to access online features

17 Replies

Anonymous
10 years ago
Anybody have a solution to this yet? I'm suddenly getting this message and I have worked through eight different "solutions" I came across on google and none of them worked. This is really annoying.
Xicotli
10 years ago
I fixed it by logging into my account on my friend's Xbox and trying to use multiplayer and it works just fine
Anonymous
9 years ago
How did you resolve the issue? I'm having the same problem with Battlefront
ietxmmyrus
EA Staff
9 years ago
Hey @fireninja2304,

are you still experiencing this issue? If so, please check your settings on your Xbox.

1. Scroll left on the Home screen to open the guide.

2. Select Settings > All Settings.

3. Under Privacy & online safety, select Xbox Live privacy.

4. Choose Adult defaults.

5. Reboot your console and launch the game again.

If you should receive the same error message, could you please share the gamertag you're trying to log on with?
Anonymous
8 years ago
I never got it to work, and sold the game
oscarhockey2010
3 years ago
How did u fix it?
EA_Atic
DICE Team
3 years ago
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with Star Wars: Battlefront, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic

Forum Discussion

sorry, but you do not meet the criteria to access online features

17 Replies

About Star Wars Games Discussion

Recent Discussions

Seed wont plant and then can no longer be found

star wars battlefront 3

Jedi fallen order kashyyyk stuck in spider lair without zip ability

star wars jedi survivor crashes

Apex running at 60 fps