EA Staff (Retired)Hey @Lycaniac @Tannay786
To confirm have you tried to Restore Game Licence on the PS5?
The digital version should follow the flow for an upgrade by Sony here. If the issue keeps up we might need to ask them about the entitlements on your PSN account.
Yes, I've tried restoring the licenses - several times.
The flow is indeed how it is supposed to work, yes. For other titles with a PS5-version upgrade this works fine, but not for STAR WARS Jedi: Fallen Order.
I've already been in contact with PlayStation Support and while they do agree that my digital purchase is entitled to the free PS5-version upgrade, they claim the problem is on EA's end.
