Trying to cancel preorder

Hi @Caradhrim 

Have you read this page?

https://help.ea.com/en/help/origin/origin/pre-ordering-games-on-origin/

Here aboute pre-order cancel:

HOW CAN I CANCEL MY PRE-ORDER?

We know that sometimes things come up, so we understand if you need to cancel your pre-order before a game comes out.

To cancel your pre-order:

1. Log in to your EA Account management page.
2. Click Order History.
3. Find your pre-order and click on the + to expand it.
4. Click on Cancel under the Pre Order heading on the right.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp 🙂.

@Moskolonel I did try that, it lists the game as completed, and doesn't give the option to cancel the preorder, or even change the payment method.

@Moskolonel Damn, I thought the window was two weeks before the game comes out, though I guess not lol. Looks like I'll be making that phone call.

Thank you for your help!

@Caradhrim 

No problem