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massforces's avatar
massforces
5 years ago

Voice Chat is not working

Product: Star Wars: Squadrons
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? MASS FORCES
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' Voice Chat not functioning
What were you doing when the bug occurred? Step by Step detail is helpful. Playing fleet battle with ea friends across ps4 and steam. I was no longer able to communicate with my team.
Where did this issue occur? Please include menu name or in game location. Not known
When did this happen? (dd.mm.yy hh:mm) 24.12.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? Voice chat does not work. Audio spikes show that friends are speaking, but their audio does not come in. Voice chat is enabled, but even at home off another xbox, no one can hear each other.
What do you expect to see? Voice chat resume
Which ship were you playing? If not applicable, just answer "no" or "none." None
What components were you using? None
Which customizations (if any) were you using? None

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Not applicable as I was on an xbox one x

6 Replies

  • EA_Eiryk's avatar
    EA_Eiryk
    Icon for EA Staff rankEA Staff
    5 years ago

    Sorry to hear voice chat isn’t working properly when playing with friends.  Are your teammates seeing the same issue on their Xbox One, or does this seem limited to only your consoles?

    -Eiryk

  • massforces's avatar
    massforces
    5 years ago

    I can't hear anyone even without headphones, and my team mates can't hear me. On my sons xbox playing squadrons, on a separate account, he can hear other players but I can't.

  • massforces's avatar
    massforces
    5 years ago

    I don't know if I'm right, but it seems that this issue might be primarily affecting xbox players. I know a netherlands xbox player who also can't hear anyone on voice chat, and several posts on reddit have mentioned a similar problem.

  • Spewkie's avatar
    Spewkie
    5 years ago

    I'm on PC, my friends on PS4 - we could not get voice chat to work (it was then just died). Rebooted several times, no success, so we ended up stopping for the night instead of playing without voice

  • Cave_Waverider's avatar
    Cave_Waverider
    Rising Ace
    5 years ago

    Voice chat has been a mess lately. Either it doesn't work at all, Push to talk stops working and just transmits all the time or not at alle or else. It's rather annoying.

  • massforces's avatar
    massforces
    4 years ago

    Please relay this answer to anyone that needs it. Xbox players may default to a custom setting in their privacy options which does not permit them to hear voice chat. This option may revert back to itself multiple times in a single game. If the settings are changed to adult, the issue is usually fixed after a reboot of the game or sometimes even upon a return to the original game.

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