What happened to the Star Wars Battlefront companion app?

I cannot log in to Battlefront companion, neither the app nor the web browser version. 

I recently got the main game and have been excited to learn there is a companion app, but it simply won't let me enter. 

Inputting my valid email address and password is to no avail, as I always get the error as shown in the screenshot below.

It has been more than half a day already. 

This should be fixed! 

I cannot log in to Battlefront companion, neither the app nor the web browser version. 

I recently got the main game and have been excited to learn there is a companion app, but it simply won't let me enter. 

Inputting my valid email address and password is to no avail, as I always get the error as shown in the screenshot below.

It has been more than half a day already. 

This should be fixed! 

Is this the problem?

YES!

Hey all,

I was successfully able to login to the Companion site. (http://starwars.ea.com/starwars/battlefront/companion/home)

If you're having trouble accessing the site from your browser trying clearing the browser's cache or use a different browser (Firefox, Chrome)

Clearing your Browser's Cache

https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/

I also downloaded the Companion App from the Google Play Store and was successfully able to load it up. If you're getting an error try deleting the app and re-install it.

Mirrored this response from a post on our General Discussion board

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@EA_Blueberry wrote:

Hey all,

I was successfully able to login to the Companion site. (http://starwars.ea.com/starwars/battlefront/companion/home)

If you're having trouble accessing the site from your browser trying clearing the browser's cache or use a different browser (Firefox, Chrome)

Clearing your Browser's Cache

https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/

I also downloaded the Companion App from the Google Play Store and was successfully able to load it up. If you're getting an error try deleting the app and re-install it.

Mirrored this response from a post on our General Discussion board

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Hey, I tried both of the following methods but it still not working for me. 

Will there be an update for the app to resolve the issue? 

@Inssomniak1138 

We're not seeing any significant volume around this and others here cannot reproduce the error you're getting. What type of device are you trying to login from and have you tried resetting your password?

Can you attach a screenshot of the error? (Make sure it does not include any personal account login info)

I'm having the same problem. Recently started playing the game, downloaded the android app and upon entering my login details a red bar appears at the top saying "sorry, an error occurred. Please try again later." (see post 4 for screenshot).
have tried on multiple Web browsers, cleared cache and reinstalled app but still no luck ☹️. Please fix!

Very week reply saying your not getting a lot of volume about the problem! Also, if you just read the notes you would have already seen several screenshots of the error! Many of us would like to see this fixed.