When Traveling to Kashyyyk, Screen Will Not Load
Product: Star Wars Jedi: Fallen Order
Platform:Microsoft XBOX One
Summarize your bug Every time I attempt to travel to Kashyyyk, once I sit in the copilots chair, the screen goes black. It shows your health bar and a small two dot item on the screen that you can move with the controller thumb sticks. I am at a point in the game where I need to progress to Kashyyyk to continue the story. Unsure if this is a download issue, glitch, or an error with the disc I purchased.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not sure if this is something that everyone is experiencing.
What happens when the bug occurs? Screen goes black, stops me from doing anything other than access the menu.
What do you expect to see? Each time I attempt to travel to Kashyyyk this happens. I will try to uninstall the game from my Xbox and then try again.
I’m not sure what is causing the issue. A download code for Xbox Live would rule out the disc issue. Or a new disc I guess. I would like to play the game. Thus far I am very impressed with the game and I am looking forward to playing it.
Hopefully this helps you guys. I had the same issue and here is how i fixed it exactly.
1. Flew to new planet
2. Went to closest meditation circle and rested
3. Quit closed my game (closed it completely on xbox)
4. Manually reloaded my save instead of continue
5. Find closest enemy and let them kill me.
6. Return to ship and select Kashyyyk
After that it just worked. It could be all, some, or none of these things but this fixed the bug for me.
EA_Blueberry: *Marking this reply as a solution since it seems to be helping others get around this. We'll make sure the team is aware*
