Wrong email for account
I no longer have access to my old email account anymore. It was the account I used to log in here to EA. Now I can't login to play Star Wars because I don't know the password. How can I login with my ...
Forum Discussion
To change the e-mail address, follow these steps:
1. Go to http://www.origin.com and Sign in on the top of the page
2. Scroll over "My Account" and Click "Privacy Settings"
3. Then click the "About Me" Tab on the left
4. Click "Edit" next to "Basic Information"
5. Enter the security code that has been sent to either your e-mail or your phone (whichever option you have set up)
6. You can now change your e-mail
This allows you to change your e-mail, username and date of birth
If you are unable to sign in, you will have to contact an EA Game Adviser @ http://help.ea.com and have them verify your account. They will be able to merge the accounts, but there is a chance you could lose all of your progress in your games. I would advise just recovering the password and doing my above steps to ensure you keep your progress.
He cannot sign in because he doesn't know the password. He cannot get his password because his old email he cannot use anymore because of deactivation. So how can he recover his password if the old email cannot recieve the "reset password" email?
If you read the rest of my reply above, you will see that I also gave him a way to do so if he is unable to sign in.
