Xbox One - Star Wars Battlefront - Rank 100 not registered
Hello everyone!!
I came here to ask for help because I suffered an strange issue with Star Wars Battlefront on Xbox One and I don't know how to fix it. I was playing last month to achieve finally rank 100 but the tipical yellow notification that shows when you reach a new rank never showed when I reached rank 100 while playing Drop Zone, so I couldn't unlock the achievement "The circle is now complete". I saw that I have gained the rank when I exited the match and checked my stats on the game menu.
The most strange thing was that the level progress screen never showed up when I finished the match either. The last level that I saw rising was rank 98. For that reason I think that my achievement tracker got stuck at 98%. That was the last time that I saw the yellow notification in game. My friends that got the achievement at the time told me that they saw that yellow notification in game before noticing their achievement popping up at the screen.
I think that progress was not counted for some reason, but on my Xbox stats/EA account you can see that level 100 is accurately recognized and also my XP points. I needed almost 6 million XP to reach level 100, now I have 7 millions because I keep playing hoping to see the achievement pop at some time but no luck there. I have played a lot of matches winning at every mode available since reaching rank 100. It has still not unlocked.
I already tried every trick or procedure that exist regarding Xbox One achievement issues but nothing worked (Power cycle, remove my account, waiting 72 hours, factory reset, checking xbox.com profile, checking Xbox mobile app, keep playing the game...) The only thing that I can't try is the attempting to unlock the achievement again for obvious reasons.
Is there any way to fix this? Any advice or similar experience is always welcome.
*I attached some screenshots to show my problem on Xbox app and Companion app but I can provide more if necessary*.
Thank you so much in advance. Have a nice day!
PD: If this is not the correct place to ask for this kind of help, please, let me know where or who I should be writing to instead. Thank you very much.