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HuNTeRSPA's avatar
7 years ago

Xbox One - Star Wars Battlefront - Rank 100 not registered

Hello everyone!!

I came here to ask for help because I suffered an strange issue with Star Wars Battlefront on Xbox One and I don't know how to fix it. I was playing last month to achieve finally rank 100 but the tipical yellow notification that shows when you reach a new rank never showed when I reached rank 100 while playing Drop Zone, so I couldn't unlock the achievement "The circle is now complete". I saw that I have gained the rank when I exited the match and checked my stats on the game menu.

The most strange thing was that the level progress screen never showed up when I finished the match either. The last level that I saw rising was rank 98. For that reason I think that my achievement tracker got stuck at 98%. That was the last time that I saw the yellow notification in game. My friends that got the achievement at the time told me that they saw that yellow notification in game before noticing their achievement popping up at the screen.

I think that progress was not counted for some reason, but on my Xbox stats/EA account you can see that level 100 is accurately recognized and also my XP points. I needed almost 6 million XP to reach level 100, now I have 7 millions because I keep playing hoping to see the achievement pop at some time but no luck there. I have played a lot of matches winning at every mode available since reaching rank 100. It has still not unlocked.

I already tried every trick or procedure that exist regarding Xbox One achievement issues but nothing worked (Power cycle, remove my account, waiting 72 hours, factory reset, checking xbox.com profile, checking Xbox mobile app, keep playing the game...) The only thing that I can't try is the attempting to unlock the achievement again for obvious reasons.

Is there any way to fix this? Any advice or similar experience is always welcome.

 *I attached some screenshots to show my problem on Xbox app and Companion app but I can provide more if necessary*.

Thank you so much in advance. Have a nice day!

PD: If this is not the correct place to ask for this kind of help, please, let me know where or who I should be writing to instead. Thank you very much.

4 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thank you for reporting this, @HuNTeRSPA, and congrats on reaching 100!

    Xbox achievements are issued by Xbox and we would recommend reaching out to Xbox Support to see if they have any methods of getting it to activate for you. The Star Wars Battlefront team has moved on to deliver content and fixes for Star Wars Battlefront II. I searched our forums and wasn't able to find any others with some reports or solutions for this, however for some other titles it can be activated through random gameplay or by playing other modes.

    Deleting the game and reinstalling it might be worth a shot if you haven't done that yet. I would try jumping into an offline mode real quick to see if playing that mode and then jumping back into Multiplayer activates it for you. 

    Thank you for playing Star Wars Battlefront and may the Force be with you!

  • HuNTeRSPA's avatar
    HuNTeRSPA
    7 years ago

    Hello @EA_Blueberry !!! 🙂

    I am agree with you to some extend about achievement issues, but game developers are the ones that implement the actions that trigger the achievements at every game code, Xbox servers only receive the data related to requirements fulfilled to validate the achievement and make it pop. In this particular issue it is difficult to know what part takes more responsibility when something doesn't work as expected.

    I already searched these forums too and found some posts about the same issue on Star Wars Battlefront II, regarding level 50, and if I remember correctly, that problem had to be solved by an update of the game. By a profound search over the internet I found some topics on Reddit and other achievement pages too, so it is not that weird having this concrete issue happening on both games.

    I wish it could be solved with another reinstallation of the game but I have already done that about 10 times now during these 17 days, so nothing there for me, I am afraid. Just the same about playing offline and online everyday but with no results at all. I feel that somehow I had some weird bad luck with my last achievement of the game so my last opportunity is to reach Xbox Support on Twitter to see if it is something relating with the data not synching correctly with their servers.

    I will update the post if finally the issue happens to be solved by waiting for the achievement (some users noticed the unlock several months after fulfilling the requirements of the achievement).

    Anyway, at least can serve to guide for everyone else if somebody else has the same bad luck as me (not my friends, lucky ones).

    Thank you so much for your answer. Have a nice weekend! 🙂

  • Zolokps's avatar
    Zolokps
    6 years ago

    Hello @EA_Blueberry ,

    First I wish to apologize as this may sound like a tirade.

    I would like to add that I have had this issue for the last 2 years. I have contacted y'all on several occasions and posted in here several times. However, when I return from work (I work overseas) I notice that some of my posts are either omitted, deleted, or marked as completed with no information given to me. Just checked, my last, and only remaining post was in August to you with no reply. 

    Xbox says that it is EA's game, and y'all say ask Xbox. Will you attempt to fix this on your end as you are having similar issues with Battlefront 2, or are we wasting our time contacting y'all?

    Respectfully,

    Zolokps

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, @Zolokps 

    Welcome back from overseas. Some of your posts may have been merged with another post that was similar or marked as solved if the a solution in it was viable for others to test out (not all posts marked here as a solution will work for everyone but are deemed viable to test, so the more posts we have with solutions the easier it is for players to find a fix in a shorter period of time).

    Regarding this specific issue. Achievements cannot be granted by our staff, it's a technical limitation where we do not have the capabilities with our tools as a Microsoft feature directly linked to Microsoft accounts. We have access to EA accounts.

    When Microsoft is referring you to us to fix this, they are likely referring to a bug with it not registering which is something our development team would need to address, however would also likely need assistance with Microsoft since it's a partnership feature. As the team moved on to Star Wars Battlefront II to deliver content and content has stopped for this Battlefront title, we can only recommend reaching out to Xbox Support for further assistance around this to see if they have any capabilities of granting it to the Xbox account.

    Thank you for following up with us on this, although this may not have been the answer you were looking for.

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