'You are not allowed to access online features'
I cant play Starwars because it wont sign me into my EA account. The image ive posted shows what comes up.
Forum Discussion
EA_David
Community Admin
Community AdminIf you're encountering this on PC, can you try creating a throwaway Origin account and see if this one can play.
If not, be sure that your security software isn't blocking the game, and that the relevant ports are open.
| Platform | UDP | TCP |
| PC | 3659, 9565, 9570, 9000-9999 | 3569, 9946, 9988, 10000 - 29999, 42100-42200 |
| PlayStation 3 | 3074, 3478-3479, 3658-3659, 5223, 6000 | 80, 443, 3659, 5223, 10000 - 29999, 42100-42200 |
| PlayStation 4 | 3074, 3478-3479, 3659, 6000 | 80, 443, 1935, 3478-3480, 3659, 10000 - 29999, 42100-42200 |
| Xbox 360 | 53, 88, 3074, 3659 | 53, 80, 3074, 3659 |
| Xbox One | 53, 88, 500, 3074, 3544, 3659, 4500 | 53, 80, 3074, 3659, 42100-42200 |
i have this problem as well
ive opened and port forwarded all of the ports mentioned for pc and it still didnt work...
Getting the same problem here on XBOX one. I can access all the online features, but my 3 kids cannot get online at all....
I got it to work for my son by logging into my Microsoft account and changing his date of birth.
HOW do you do this? I've looked around and don't see any option to change DOB. Thank you!
@rhyno627 wrote:I got it to work for my son by logging into my Microsoft account and changing his date of birth.
My nephew had the same problem today on PS4.He doesn't have an EA account yet.
We were checking the menus of the game & the unlocks.We were checking the emotes & oops! Lost connection with PSN & EA.
Then a message appeared:"you don't have access-screenshot recorded & thank you for playing SWBF" !!!
WTH? Is it necessary to make an EA account to play the game? I have one for me & i don't have any issues at all so far.
My nephew is not interested to join the forum or the companion app.He just wants to play the game online.
- Same issue
