Forum Discussion

Bluezer0's avatar
Bluezer0
2 years ago

Ad or cutscene audio plays over gameplay on PC

Only started August 11 for me, as soon as I launch the game and the EA app loads, an ad or my most recent cutscene audio starts playing over the Respawn and Lucasfilm splash screens, the file optimiz...
DarthFDG's avatar
DarthFDG
Hero+
2 years ago

That is funky, for sure.

You've done all the troubleshooting I would have done.

You might try the following (in order):

  1. uninstall the game and all launchers - e.g. Steam, EA app, Origin (if still there)
  2. install Steam
  3. install EA app
  4. install the game

If that doesn't work, you may want to contact EA support directly.

While it's a drag, you could do a Windows system reset. That would likely take care of the issue.

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