Forum Discussion

L0RVAD3R's avatar
8 months ago

Black and grey outline when i do anything (only in jedi survivor not tv problem)

only happens in jedi suvivor ive changed my hdmi what could the issue be?

8 Replies

  • ik this isnt the bigest of bugs but unironicly makes the game not fun and also is very distacting
  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @L0RVAD3R Have you already tried different settings profiles on your TV, like gaming profile or HRD off it you have those settings available? 

    I'll list below women other troubleshooting steps that could help: 

    Disable HDCP on the Console Settings: 

    Spoiler
      - Go to the System category on your PS5.
      - Select HDMI in the left pane.
      - Toggle off the "Enable HDCP" option in the right pane.

    Change HDMI port

     
    Update PS5 System Software
     
    Check Multiple Profiles: 
      - If you use more than one profile, check if the problem occurs on the second profile as well. 
     
    Disconnect External Devices: 
      - Remove any other USB and Bluetooth devices from your console. 
     
    Back up your save files and reinstall the game.

  • @EA_Pulsar i alreaady tried reinstalling i checked on multiple profiles i updated ps5 system and changed the hdmi port already i will try the hdcp soon
  • @EA_Pulsarjust tryed the hdcp thing and it still happened :/ any idea what to even call this to google and maybe reddit would know? (since knowing reddit this prob happened to someone 2 years ago or smth)

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    It's hard to tell why this could be happening. I cannot recall any similar reports on our forums. Are you able to test the game with a different ( faster) HDMI cable? 

  • I'm having the same issue on PC, over DisplayPort not HDMI. Specs at the bottom. Haven't had it with any other game, don't think it's the display. Cal and the edge of the screen both have noticeable afterimages when rotating the camera quickly. DLSS and ray tracing appear to exacerbate the issue, but it's there even with both off. The weird shadow in the bottom left is a ray tracing issue of some kind, that one goes away if it's off. I have frame gen turned off as well, so it isn't ghosting from that. I have also encountered the white spots from culling that others have reported, in case that might be related.

    CPU: Ryzen 7 9800X3D

    GPU: RTX 4080 Super

    RAM: 2x16GB Corsair Vengeance

    HDD: WD sn850x 2TB

    OS: Windows 11

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