Jedi Survivor has crashed Unhandled Exception: EXCEPTION_ACCESS_VIOLATION

When I start the game a loading screen appears but after a few minutes the game automatically shuts down and I receive an error message. I have searched everywhere but I dont know what to do about it.

LoginId:129da5f97faba79516354af64cafa5cf
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000001e302003