Bring Contact Codes to Cere Progression blocked

Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug A metal sheet in the middle of a rock formation must be force pushed to be removed and permit progression past this point. However, after using force push, the sheet did not move, but the prompt to push is gone, thus bringing progression to a halt. This state persists upon reboot of the game, so untl it is addressed, the game cannot be continued
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Progress through the "Bring Contact Codes to Cere" mission on Jedha
What happens when the bug occurs? The metal sheet does not react to force push, blocking progression
What do you expect to see? The metal sheet should move, clearing the blockage and allowing for progression

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The bug occurred during New Game Plus