Constant crashing on Xbox series x
Jedi survivor keep crashing, it may take 2 minutes or it may take 15 minutes, but it sure crashes. Haven't gotten through the first mission yet after trying for well over 2 hours. I have checked for ...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @Sagitraius When you have a moment can we give the following a try?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
Thanks!
Hello!
Thanks for the response. I tried all of those things, i did eventually figure out the problem. The Xbox was in ECO mode, after i turned that off the problem, wasn't resolved, but improved. The game still crashes but alot less frequently.
- EA_IlliumHi @Sagitraius, That good to hear, out of curiosity are you using any of the insider builds of Xbox OS?
Hello!
Not sure what that is, so I'm going to say no. I haven't added, Improved or subtracted anything from how the Xbox came out of the box.
- EA_Illium
Hi @Sagitraius
Thanks for the update, if it's out of the box then we won't have to worry. The insider builds are how you get Xbox features early but they are on unstable builds of Xbox's OS.
Do you normally launch from quick resume or from it being completely closed?
